This article is for Teachers. Owners and Admins setting up the front-desk side of the reward moment: see Making the Front Desk Part of the Reward Moment and Choosing Your Level Rewards.

When a student completes the final skill of a Level, one more step remains - and it's the best one.

Walk them to the front desk for their Level reward.

What to do

1. When Mark Complete finishes a Level, tell the student - with appropriate ceremony. They just closed a chapter.

2. At the end of the lesson, walk them to the front desk yourself. Don't send them; escort them.

3. The front desk presents the reward - the pin, certificate, or whatever your studio awards - and makes it public.

That's it. Thirty seconds.

Why you walk them

Because the walk is the ceremony. A reward handed over quietly at the end of a lesson is a trinket; a teacher personally escorting a student to the front desk in front of the lobby is an event. The parent sees it at pickup. The younger students in the waiting area see where the path leads. The student gets a public win in front of witnesses.

You're the one who taught every skill in that Level - being the one who presents the student for their reward is the right ending to that story.

Timing tips

• Know when it's coming. If a student is one or two skills from finishing a Level, you'll see it on their Quest - some teachers plan the completing skill for a week when the parent is picking up.

• Give the front desk a heads-up when you can, so the reward is in hand and the moment doesn't stall on a drawer search.

• If the Level completes and the moment can't happen (reward out of stock, front desk swamped), better to celebrate properly next week than to do it halfway today.

The bigger picture

This moment is the single most retention-powerful thing in the whole system. Progress emails make growth visible; the front desk moment makes it felt - by the student, the family, and everyone in the lobby. Never skip it.