Skip to main content
For Families

Understanding the Progress Email

What each part of the progress email means — and why it arrives when it does.

Written By Dave Hemann

Last updated About 1 month ago

This article is written for families. Studio staff: every email the system sends, including its full content and delivery status, is visible on the Emails tab.

The progress email is how your musician's growth reaches you - automatically, shortly after each lesson. Here's how to read it.

What's inside

A progress email typically includes:

  • Recently completed skills, explained in plain language - no music-teacher jargon, just what your musician can now do.

  • Videos - when a skill included a performance video, it's right there to watch. This is real footage from the lesson: your kid, actually doing the thing.

  • Skills in progress - what they're working on right now.

  • Coming up - a preview of the skills ahead, so you can see where the path leads.

  • Level milestones - when a whole Level is completed, the email celebrates it. That's usually the day your musician also comes home with their Level reward from the front desk.

When emails arrive

Everything from a lesson - skills started, skills completed, Levels finished - arrives together in one progress email, sent shortly after the lesson's activity settles (typically about an hour later). One lesson, one email: by the evening, you know exactly what your musician worked on, what they accomplished, and what's next - so "how was lesson?" can become "how's that new song coming?"

About the videos

They're deliberately unpolished - recorded live in the lesson, usually under a minute. That's the point: this is proof, not production. A slightly wobbly clip of a real first performance is worth more than any staged recital video, because it's exactly where your musician is today. Save them; a year of these clips side by side is astonishing.

What to do with it

Nothing is required - but the emails are built to be shared. Watch the video together at dinner. Forward it to grandparents. Ask about the "coming up" skills in the car. Musicians whose families notice their progress practice more, stick with it longer, and stand a little taller at lessons.